OneNet's Privacy Policy


OneNet is a Responsible Party as envisaged in the Protection of Personal Information Act 4 of 2013 (POPIA).

Data Subject Means the person to whom Personal Information relates.

Information Officer Means the chief executive officer, or equivalent officer or the employee delegated with such authority, or the person who is acting as such whose information is set out below.

Personal Information means any information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. It is information or pieces of information that could identify that natural or juristic person, either directly or indirectly and includes things like email/home addresses, usernames, profile pictures, user generated content, financial information, and geolocation.


OneNet recognises its Data Subjects’ rights to privacy and is committed to protecting and controlling the use of the Personal Information that it collects, in accordance with the regulatory requirements of the jurisdictions in which it operates. In accordance with the data privacy laws, and because our clients’ privacy is important to us, please take note of this Privacy Notice, as it describes how we process Personal Information, including the receipt, collection, use, disclosure, sharing, retention and most importantly the protection of Personal Information in accordance with the provisions of POPIA.


This Privacy notice applies to OneNet, as defined, including all employees, as well as third parties who provide services to OneNet and covers Personal Information collected and managed by OneNet.

It also applies to a Data Subject when the Data Subject visits OneNet’s website, it uses electronic applications, or makes use of OneNet’s services as a customer.


4.1 Collection, Processing, and purpose

OneNet will only collect Personal Information when it is necessary to comply with legal obligations that apply, or when such processing is necessary for the performance of a contract or pre-contractual procedure.  OneNet may also process information if it has a legitimate interest, provided that in each case our interest is in accordance with the applicable law and the rights of the Data Subject. When none of the other lawful processing conditions support the data processing operation, OneNet will only process Personal Information if it has obtained the consent of the Data Subject to process said Personal Information for specific, explicit and legitimate purposes. OneNet will only use Personal Information for the fulfilment of the specific purposes for which it was obtained.

4.2 Accuracy

OneNet will take all reasonable steps to ensure that Personal Information that it processes is accurate, complete and up to date.

4.3 Openness

OneNet is committed to openness regarding its policies and practices of handling of Personal Information. Also refer to our Disclaimer on our website for the terms of using OneNet’s website.

4.4 Security

OneNet will ensure that appropriate security safeguards are in place to protect Personal Information from loss, unauthorised access, destruction, use, modification or disclosure. 

4.5 Transfers and Sharing

OneNet will only disclose Personal Information for the fulfilment of the specific purposes for which it was obtained, or for other lawful processing. Under no circumstances does OneNet transfer or share Personal Information, or sell Personal Information to third parties.

4.6 Retention

OneNet will retain Personal Information for as long as it is necessary for the purposes for which it was collected. In some cases, data retention may occur for longer periods, especially when applicable law so requires.

4.7 Access

The Data Subject may request a copy of their Personal Information from OneNet and where required, instruct OneNet to effect changes to correct the data or to permanently delete their Personal Information, in accordance with local regulations.


If the Data Subject provides OneNet with Personal Information about someone else, the Data Subject is responsible for ensuring that it complies with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, the Data Subject must ensure that it has provided the required notices and has obtained the other person’s consent to provide OneNet with his/her/its Personal Information and that the Data Subject explains to them how OneNet collects, uses, discloses and retains their Personal Information or direct them to read this Privacy Notice.


OneNet will from time to time further process a Data Subject’s Personal Information for the purpose of informing and providing the Data Subject with OneNet's circulars, guidelines, press release and other information necessary to benefit Data subject. Should the Data Subject not want to receive communications pertaining to these services or products provided by OneNet, the Data Subject may opt out of this communication by emailing us on and the Subject Line: Unsubscribe.


By providing OneNet with its Personal Information the Data Subject consents to  OneNet processing and further processing its Personal Information as and where required, provided that OneNet will always ensure that such processing is done in a lawful and legitimate manner and in line with this Privacy Notice and applicable legislation.


Whilst the provision of Personal Information is voluntary, withdrawing consent or choosing to delete some types of Personal Information may prevent OneNet from supplying certain services to a Data Subject, or responding to queries as a prospective employee or supplier.

In order to better protect and safeguard Personal Information, OneNet takes steps to verify the identity of a Data Subject before granting access or making changes to Personal Information.

Rights Explanation Information

The Data Subject has the right to be provided with clear, transparent and easily understandable information about how we use Personal Information, and what the Data Subject’s rights are


The Data Subject has a right to access, and to receive a copy of, any Personal Information we hold about the individual (subject to certain restrictions). A reasonable fee may be charged for providing such access but only where permitted by law.


The Data Subject has the right to have Personal Information rectified if it is incorrect or outdated and/or completed if it is incomplete. Email to for correction of Personal Information,

To Be Forgotten

The Data Subject has the right to have Personal Information erased or deleted; subject to legal or legitimate grounds for retaining the Personal Information

Direct Marketing

The Data Subject may unsubscribe or opt out of direct marketing communication at any time.

Withdrawal of Consent

The Data Subject may withdraw consent to our processing of Personal Information when such processing is based on consent. Where consent is withdrawn, the lawfulness of processing prior to withdrawal is not affected.

Lodge a Complaint

The Data Subject has the right to contact the relevant data protection authority to lodge a complaint against our data protection and privacy practices

Data Portability

The Data Subject has the right to move, copy or transfer Personal Information from our database to another. This only applies to Personal Information that the Data Subject has provided, where processing is based on a contract or explicit consent, and the processing is carried out by automated means Restriction In circumstances limited by legislation, the Data Subject may restrict the processing of Personal Information, so that it can be stored, but not used or processed further.


Data Subjects that have any queries regarding OneNet's data protection policies or procedures may send an email.

OneNet may change this Privacy Notice from time to time without notice to the Data Subject, unless the amendment is of a material nature.

The most updated version will be always be available and we encourage Data Subjects to visit our website frequently in order to keep abreast with any changes.

OneNet respect your right to privacy and therefore aim to ensure that we comply with the legal requirement of the
POPI Act which regulates the manner in which we collect, process, store, share and destroy any personal
information which you have provided to us.

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